← Layouts and patterns
Confirmation email template
Sent to audience to confirm something that has happened, like when making a purchase.
Content ideas
For order/purchase receipts, include necessary details of what was ordered
For orders, also include FAQ's and customer support contact info
Show related products for cross-selling opportunities if applicable to customer and their order
Show added value, like info on your rewards program or any discounts on future purchases
If an order requires processing or delivery, include details on the status, like a tracking link
Consider showing a status bar with the important steps of the process
At the end of the process, ask for feedback on the purchase experience, or for a review
For emails with an action to be taken, copy should be kept short, with a clear call-to-action
Helpful notices are good to send out, like when important changes are made to an account
Send out emails for an appointment that’s scheduled
For more, check out the blog post on designing a confirmation email.
This theme has been put together by the Blocks Edit team. Blocks Edit makes any HTML template editable in a visual editor. So you can setup your own design for your team to build and edit email campaigns on their own. Learn how it works.
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